The seller

Vireo Botanics Ltd, located at 21 Southernhay West, Exeter, EX1 1PR, United Kingdom, registration code Company No. 06103656. Contact: [email protected], telephone: +44 1392 708 738.

The goods

Botanical dietary supplements, vitamins, and herbal wellness formulations designed strictly for everyday nutritional support and daily vitality maintenance. Detailed catalog listings indicate exact capsule counts, volume, and active extract specifications. Photographic material serves identification purposes only; final container presentation may exhibit minor variations.

Ordering and contract

Order submission occurs upon completing the checkout process. We issue an immediate electronic confirmation; the formal contract of sale initiates upon item dispatch. We reserve the authority to reject orders subject to inventory depletion or verification failure, issuing a full refund under such circumstances.

Prices and payment

Prices are stated in GBP inclusive of applicable VAT. Transportation fees are calculated at checkout before transaction completion. Recognized payment options: Cash on delivery, Bank transfer. In the event of an evident clerical pricing error, we reserve the right to rectify the quotation before dispatch, giving you the choice to proceed or withdraw.

Delivery

Dispatch methods, transit intervals, and shipping charges are documented on the Delivery & Payment page. Responsibility for the consignment transfers to the buyer upon receipt.

Product images and colours

Images display the actual botanical formulations we dispatch. Capsule and packaging tones may vary based on display settings, browser rendering, and room lighting; minor tonal variance is not classified as a fault and does not establish grounds for reimbursed returns or indemnity. Specific net weights, ingredients, and container dimensions are listed on the product page.

Transfer of risk

All items remain under our custody until delivered by the carrier to you or your designated recipient at the stated destination. Risk of impairment or loss transfers at the point of handover. Any external shipping damage must be documented with the carrier and notified to our team within 48 hours.

Returns and warranty

Purchases may be returned within 30 days from the date of physical receipt subject to the conditions on our Returns page. All products are backed by standard legal protections under the UK Consumer Rights Act 2015, confirming that goods are of satisfactory quality, fit for their specified dietary purpose, and aligned with container descriptions throughout their stated shelf life when stored in a cool, dry place away from direct sunlight.

• Customized or personalized botanical formulations prepared to individual customer parameters
• Perishable wellness items or products with an imminent manufacturer best-before date
• Sealed food supplement containers and vitamin bottles unsealed after receipt, excluded on statutory public health and hygiene grounds under UK Consumer Contracts Regulations
• Supplements or botanical powders inseparably combined or blended with external liquids or substances following physical delivery
• Electronic wellness literature, instructional audio guides, or digital files made accessible immediately after purchase

Liability

The total cumulative legal liability of Vireo Botanics Ltd in relation to any purchase contract is limited to the exact purchase price paid for the relevant order or the fixed sum of £75.00, whichever amount is smaller. No clause within these terms restricts statutory liability that cannot be excluded by applicable legislation.

Age and use

Orders can only be submitted by individuals aged 18 or older. Formulations must be taken in strict accordance with the bottle label instructions; dietary supplements do not replace qualified medical guidance.

Governing law and disputes

These terms, transactions, and any associated disputes are governed exclusively by the laws of England and Wales, with legal proceedings subject to the jurisdiction of the courts of the United Kingdom. Where an issue cannot be resolved through direct consultation, jurisdiction rests with the competent court at the seller's registered seat, without prejudice to mandatory statutory consumer rights in your jurisdiction.

Questions about this policy

Address correspondence to [email protected] or contact +44 1392 708 738 during Mon-Thu 08:00-16:15, Fri 08:00-14:15, Sat 09:00-12:45. All tickets receive an answer within one business day.

Merchant

Vireo Botanics Ltd

Registered address

21 Southernhay West, Exeter, EX1 1PR, United Kingdom

Email

[email protected]

Phone

+44 1392 708 738

Working hours

Mon-Thu 08:00-16:15, Fri 08:00-14:15, Sat 09:00-12:45

Registration

Company No. 06103656