Vireo BotanicsOur 30-day guarantee
Evaluate any item from Vireo Botanics. If you determine it does not match your requirements, return it within 30 days for a full reimbursement of the item charge.
The promise
Return any unit within 30 days following arrival. Settlement reimbursements process to the initial payment source within 3 working days of warehouse receipt.
1
30-day returns
Applicable for any reason, including buyer reconsideration.
2
Insured delivery
Items impaired or lost during transit are replaced or credited at our expense.
3
Secure payment
Payment via cash upon handover or direct account transfer: no card processing required, no card details stored.
4
Real support
Inquiries submitted to [email protected] receive a manual reply within one working day.
How to claim
- Forward a message with your purchase reference to [email protected].
- Our desk supplies return authorization details and the intake address within one working day.
- Dispatch the consignment; financial reimbursement issues once incoming inspection confirms receipt.
Detailed terms are accessible on the Returns policy and Delivery terms documentation pages.