Frequently Asked Questions

Review the nutrition panel for clearly declared mineral forms such as zinc picolinate and botanical sources like acerola extract. Avoid multi-packs containing unlisted filler compounds, artificial dyes, or vague proprietary complexes.

The formula contains acerola cherry extract, European black elderberry extract, zinc picolinate, and vegan vitamin D3 derived from lichen. All powders are enclosed in clear vegetable cellulose capsules with zero synthetic binding agents.

Take one capsule once per day alongside food, preferably during breakfast or lunch. Store the amber glass bottle in a dry cupboard away from direct sunlight and keep the screw cap firmly secured.

We accept cash on delivery directly to the postal carrier or advance payment via standard bank transfer. We do not process credit cards or debit cards through third-party electronic gateways.

Orders placed before 14:30 on regular working days are packaged and dispatched the same afternoon from our Exeter facility. Tracking details become available once the carrier scans the parcel into their distribution hub.

You may return unopened items in their original undamaged box within 30 days of physical delivery. Because our capsules are hygiene-sealed products, items with broken neck seals cannot be accepted unless the product is damaged or faulty upon arrival.